Resident and Team Member Weekly Covid-19 Status Update as of 2/20/24

The information below is Greenfield Care Center of Fullerton’s regular Thursday update to help ensure residents, family, team members and the community are kept up to date on our current COVID-19 status.
In the event of a positive case, we have protocols in place to protect our residents and team members including testing and immediately isolating residents with suspected or confirmed COVID-19. In addition, team members with suspected or confirmed COVID-19 are  tested and directed to stay at home until they are fully recovered.

New COVID-19 positive residents in the COVID-19 Recovery unit: 0
Three or more residents or staff with new-onset of respiratory symptoms occurring within 72 hours of each other: 0

Team members currently unavailable to work because of a COVID-19 positive test: 0

All visitors must wear an N-95 respirator or higher and face shield.  Children visitation is NOT recommended at this time unless the child can properly wear an N-95 or higher respirator.  All Visitors shall be actively screened for signs and symptoms of COVID-19 and/or the Flu. Any visitor with COVID-19 or Flu Like signs or symptoms should reschedule their visit to when they are asymptomatic.  Preferred visitation is outdoor, window or via technology (FaceTime, WhatsApp, Duo, Google Meet, etc.).   However, in person visitation is allowed at this time.

Greenfield Care Center of Fullerton
Visitation Update – Changes effective 12/21/22

“To control and prevent the possible spread of COVID-19, we encourage all visitors to be up to date with all their COVID vaccines and boosters.  Anyone with symptoms should test to rule out possible COVID infection and spreading COVID-19 to our residents.  In addition, anyone with symptoms should refrain from visiting or utilize other means such as FaceTime, Skype, Google Meet, window visits or outdoor visits.  Together, we can prevent the spread of COVID-19”


When visiting GCC of Fullerton, as part of the October 6th updated State Public Health Officer Order, all visitor regardless of their vaccination status, must adhere to the following guidelines:

  1. All visitors must be screened for fever and COVID-19 symptoms and/or exposure within the prior 14 days to another person with COVID-19; if a visitor has COVID-19 symptoms or has been in close contact with a confirmed positive case, they must reschedule their visit, regardless of their vaccination status.
  2. All visitors must wear a well-fitting face mask with good filtration (N95, KF94, KN95, or surgical masks are preferred over cloth face coverings) and perform hand hygiene upon entry and in all common areas in the facility; 
  3. If personal protective equipment (PPE) is required for contact with the resident due to COVID-19 positive isolation status (including fully vaccinated visitors), it must be donned and doffed according to instruction by HCP.
  4. Facilities should limit visitor movement in the facility, regardless of the visitor’s vaccination status; for example, visitors should not walk around the hallways of the facility and should go directly to and from the resident’s room or designated visitation area.
  5. CDPH allows for only one exemption to the order: visitors to a patient in critical condition, when death may be imminent.

Visitors who have tested positive for COVID-19 should not be permitted to visit or should be asked to leave if they are still within their isolation period (within 10 days of their positive test). Under such circumstances, facilities must offer alternatives for remote (Skype, etc.) or telephone visitation. Staff should provide monitoring for those who may have difficulty adhering to core principles, such as children.

Link to the Public Health Order below: Click here

Thank you,



At this time, Greenfield Care Center of Fullerton is not releasing medical records to discharged residents or their legal representatives in person due to the current COVID-19 pandemic Public Health Emergency. However, we do offer other options for obtaining medical records.

Discharged residents may request a copy of their medical records verbally and/or by completing and submitting an Authorization for Release of Personal Health Information form.

You can download and complete the authorization form from our website to submit your medical record request by fax, email or mail. A Medical Records representative can also email you a form to compete, fax, email or mail back to the Center.

Verification of identity may be required. Acceptable forms of identification include driver’s license, state-issued ID, or a valid, current passport.

If you are requesting for copies of medical records, standardized copying charges will be applied in addition to any postal charges or CD ROM charges. Records will only be released via mail or picked up in person with an advanced appointment.

The Medical Records Department’s hours of operation are Monday – Friday, 8:30 a.m. – 5 p.m. The department is closed on weekends and major holidays. Please direct your inquiries to the Med Rec department for status updates or the Center Administrator.

Due to the current PHE, CMS modified the requirement at 42 CFR §483.10(g)(2)(ii) to allow LTC facilities 10 working days to provide a resident’s record rather than the standard two working days. If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required to process your request.
If you are requesting copies for someone other than yourself, you will need to provide legal documentation that verifies legal guardianship, power of attorney, executorships or next-of-kin relationship to a decedent.